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Communication Basics
by Rudolf Friedrich
Effective communication skills are essential to success in all areas of life especially for a consultant. Some are congenitally good communicators, but most of us need to gain an understanding of what effective communication means and to recognize that communication skills have to be developed, honed and added to on an on-going basis. It's not only the presentation skills that count. Be aware that everyone communicates differently and also sees the world differently. So to improve your communication skills it is necessary for you as a consultant to understand the other person's point view and how they see the world. Then you can adjust your own communication in a way so that your message is received and understood.
When you communicate, keep in mind that it is vitally necessary to decipher the non-verbal as well as the verbal language. Of course it is difficult to stay tuned into the audience, but this will make you a better communicator. There are two components to good communication skills, the skills themselves, and our intention when and how we use them.
Besides the skills it is necessary that you get all the appropriate information available. This will create an excellent impression, making you look very professional and on top of your job. Remember, whether we communicate verbally or through writing, our purpose is to convey our message to others. To do this we have to use precise and unambiguous communication that is grammatically right and delivered through well modulated voice.
When you communicate via emails, ensure you get your message across as briefly as possible while still maintaining a professional tone. Be sure that you use a subject line that indicates the specific purpose of the email. Always insure that there are no grammatical errors or typos etc. that make your correspondence look unprofessional before you actually send your message Before you send an email always ensure there are no typos, run-on sentences and other grammatical errors. If you are applying for a job and have already included a cover letter and resume, you don't need to rewrite your cover letter again in the body of the email. So to improve your communication skills there are some rules which apply always. First LISTEN hear what they say (not what you think they said) and recognize the way they answer. Second body language look how they react on your questions and how there answers are presented and third stay focused and deliver clear and consistent messages.
There's never one right way to communicate. Authentic effective communication always happens when we reply on those things we know to be true about or for ourselves. Remember your personal style probably says more for you that all the words you use are able to do for you.
Rudolf Friedrich has an university degree in information science and worked in this industry for different companies and in different countries, including the Soviet Union, until 1990. Since then he works as a self employed business consultant and coach. He embraces the servant leadership philosophy and serves as a catalyst for free enterprise, small business and economic development. Rudolf works with growth–oriented companies in technology, manufacturing, entertainment and food industries. His lastest effort have been towards helping others develop a financially viable consulting business. To learn more go to his website: http://www.developeaconsultingbusiness.com
Contact the author, Rudolf Friedrich
, at info@developaconsultingbusiness.com
.